{"id":98,"date":"2020-09-14T15:43:00","date_gmt":"2020-09-14T15:43:00","guid":{"rendered":"http:\/\/test.smesh.space\/?p=98"},"modified":"2020-09-14T15:43:00","modified_gmt":"2020-09-14T15:43:00","slug":"2020-9-14-technical-support-for-families","status":"publish","type":"post","link":"https:\/\/huntspoint.nyc\/?p=98","title":{"rendered":"Technical Support for Families"},"content":{"rendered":"<div\n        class=\"\n          image-block-outer-wrapper\n          layout-caption-below\n          design-layout-inline\n          combination-animation-none\n          individual-animation-none\n          individual-text-animation-none\n        \"\n        data-test=\"image-block-inline-outer-wrapper\"\n    ><\/p>\n<figure\n            class=\"\n              sqs-block-image-figure\n              intrinsic\n            \"\n            style=\"max-width:2048px;\"\n        ><\/p>\n<div\n              \n              \n              class=\"image-block-wrapper\"\n              data-animation-role=\"image\"\n              \n  \n\n          ><\/p>\n<div class=\"sqs-image-shape-container-element\n              \n          \n        \n              has-aspect-ratio\n            \" style=\"\n                position: relative;\n                \n                  padding-bottom:39.111328125%;\n                \n                overflow: hidden;-webkit-mask-image: -webkit-radial-gradient(white, black);\n              \"\n              ><\/p>\n<p>                  <noscript><img decoding=\"async\" src=\"https:\/\/images.squarespace-cdn.com\/content\/v1\/577688426b8f5b89f05b23f0\/1600104210188-LL2AOSINBZ6YLP2V7XJ7\/Stethoscope-on-laptop-keyboard.jpg\" alt=\"Stethoscope-on-laptop-keyboard.jpg\" \/><\/noscript><img decoding=\"async\" class=\"thumb-image\" src=\"https:\/\/images.squarespace-cdn.com\/content\/v1\/577688426b8f5b89f05b23f0\/1600104210188-LL2AOSINBZ6YLP2V7XJ7\/Stethoscope-on-laptop-keyboard.jpg\" data-image=\"https:\/\/images.squarespace-cdn.com\/content\/v1\/577688426b8f5b89f05b23f0\/1600104210188-LL2AOSINBZ6YLP2V7XJ7\/Stethoscope-on-laptop-keyboard.jpg\" data-image-dimensions=\"2048x801\" data-image-focal-point=\"0.5,0.5\" alt=\"Stethoscope-on-laptop-keyboard.jpg\" data-load=\"false\" data-image-id=\"602e99318a107e3c5f40e471\" data-type=\"image\" \/><\/p><\/div>\n<\/p><\/div>\n<\/figure><\/div>\n<p class=\"\" style=\"white-space:pre-wrap;\">If you have ongoing issues with technology to support learning at home, even after visiting our support pages (such as&nbsp;<a href=\"https:\/\/www.schools.nyc.gov\/learning\/learn-at-home\/technical-tools-and-support\/getting-started-with-your-ipad\">Getting Started with Your iPad<\/a>,&nbsp;<a href=\"https:\/\/www.schools.nyc.gov\/learning\/learn-at-home\/technical-tools-and-support\/teachhub\">TeachHub<\/a>,&nbsp;<a href=\"https:\/\/www.schools.nyc.gov\/learning\/learn-at-home\/technical-tools-and-support\/getting-started-in-google-clasroom\">Getting Started with Google Classroom<\/a>,&nbsp;<a href=\"https:\/\/www.schools.nyc.gov\/learn-at-home\/technical-tools-and-support\/getting-started-in-microsoft-teams\">Getting Started with Teams<\/a>) please fill out the&nbsp;Technical Support for Families&nbsp;form. The form uses Google Translate in the top right corner.&nbsp;<\/p>\n<p class=\"\" style=\"white-space:pre-wrap;\"><strong>Technical support for families<\/strong>: <a href=\"https:\/\/www.nycenet.edu\/technicalsupportforfamily\">https:\/\/www.nycenet.edu\/technicalsupportforfamily<\/a> <\/p>\n<p class=\"\" style=\"white-space:pre-wrap;\"><strong>For more information visit: <\/strong>https:\/\/www.schools.nyc.gov\/learning\/learn-at-home\/technical-tools-and-support\/technical-support-for-families<\/p>\n<p class=\"\" data-rte-preserve-empty=\"true\" style=\"white-space:pre-wrap;\">\n<p class=\"\" style=\"white-space:pre-wrap;\">You can use the form to let us know what issues you are having with NYCDOE iPads or other devices including:<\/p>\n<ul data-rte-list=\"default\">\n<li>\n<p class=\"\" style=\"white-space:pre-wrap;\">Status or delivery of iPad request<\/p>\n<\/li>\n<li>\n<p class=\"\" style=\"white-space:pre-wrap;\">Reporting a lost or stolen device<\/p>\n<\/li>\n<li>\n<p class=\"\" style=\"white-space:pre-wrap;\">Support for sign in and use of iPad or other DOE devices<\/p>\n<\/li>\n<li>\n<p class=\"\" style=\"white-space:pre-wrap;\">Help with applications (including Google Classroom)<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" style=\"white-space:pre-wrap;\">If the form doesn\u2019t offer the answers you need, you will be asked to provide your contact information and we will get in touch with you and try to solve your problem.Staff can fill this form out on behalf of parents. Staff who need help with technology should log into the&nbsp;<a href=\"https:\/\/infohub.nyced.org\/nyc-doe-topics\/it\/technology-at-the-doe\">Technology Page(Open external link)<\/a>&nbsp;on the InfoHub.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have ongoing issues with technology to support learning at home, even after visiting our support pages (such as&nbsp;Getting Started with Your iPad,&nbsp;TeachHub,&nbsp;Getting Started with Google Classroom,&nbsp;Getting Started with Teams) please fill out the&nbsp;Technical Support for Families&nbsp;form. The form uses Google Translate in the top right corner.&nbsp; Technical support for families: https:\/\/www.nycenet.edu\/technicalsupportforfamily For more [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25,29],"tags":[],"class_list":["post-98","post","type-post","status-publish","format-standard","hentry","category-resources","category-technology","entry"],"featured_image_src":null,"featured_image_src_square":null,"author_info":{"display_name":"hpcndev","author_link":"https:\/\/huntspoint.nyc\/?author=2"},"_links":{"self":[{"href":"https:\/\/huntspoint.nyc\/index.php?rest_route=\/wp\/v2\/posts\/98","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/huntspoint.nyc\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/huntspoint.nyc\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/huntspoint.nyc\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/huntspoint.nyc\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=98"}],"version-history":[{"count":0,"href":"https:\/\/huntspoint.nyc\/index.php?rest_route=\/wp\/v2\/posts\/98\/revisions"}],"wp:attachment":[{"href":"https:\/\/huntspoint.nyc\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=98"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/huntspoint.nyc\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=98"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/huntspoint.nyc\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=98"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}